” I had hidden my emotions for 30 years with alcohol dominating every day of the last 15 years. Like many others, I was faced with a decision only an addict would painstakingly mull over. Two doors. One door led to a Palace of Peace, and the other led to death. I am grateful to have been guided by inner wisdom and chosen recovery at Step One.
In my wildest dreams, I never would have imagined the change that has occurred in me after 5 weeks. I never would have imagined laughing so freely, or crying without shame. I never would have imagined that I would learn to love life and myself again. I leave here today without fear. I leave here today excited and physically, emotionally and spiritually healthy.
Rehab. That dirty little word that ushers in thoughts of failure and failed people. Yes, I thought that as well. But as I walk out of theses doors I see rehab as a place of rebirth and a place that I will never forget. I am so grateful for the compassion that everyone at Step 1 has shown me. I am grateful that I have recovery within and with that I go forward having an infinite number of doors that I can open. Thank- you – all of you ! ”
Previous Client: Nikane
” I arrived in Spain broken, defeated and with 4 walls built around me. The moment I stepped through those Step 1 doors I immediately felt safe, loved and cared for. The ice instantly started to melt.
What I learnt not only gave me the tools and insight for a better and self-loving life, it allowed me to find the answers I’d been searching for a very long time. It was all thanks to the wisdom passed on by a formidable team who also made me realise that the answers I needed were inside of me all along.
I came in not seeing the beauty of life or in myself and came out realising that wisdom and magic can happen at any moment and beauty is around and within me at all times.
The Step 1 team, you are a remarkable, inspirational, loving and dedicated bunch of people. You make Step 1 a life changing experience.
If the only thing people learned was not to be afraid of their experience, that alone would change the world – Sydney Banks ”
Previous Client: Raghini
” I arrived at Step 1 9 years sober, but full of fear and self-loathing. I discovered that I was cross-addicted to food. I had no confidence.
Step 1 gently guided me to face my demons with love, empathy, compassion and humour. I leave here with a knowledge of myself. I accept that I am a good person.
Thank you Step1 for opening my eyes to the real me. You people are great. ”
Previous Client: Kevan
” As my time here draws to a close, it’s hard to put in to words the change that has occurred in me both physically, mentally and spiritually. But in my own words, please see below, my thoughts for this incredible rehab facility you have created.
I did it my way, living a lost life of chaos, featuring mainly, alcohol, drugs, gambling and solitude from those that loved me most. The devil inside, took me to the brink of his empire on more than one occasion. I craved the sanctuary of one final overdose to end the pain that had ravaged me for 29 years. A little under 6 weeks at Step 1 Recovery and the transformation is startling.
The help and guidance I have received from the brilliant team at Step 1 have enabled me to find my path. A path of sobriety and creativity. A life of laughter and courage. Indeed, I have replaced 29 years of core rage with an inner belief system of courage.
Now here is a funny thing. I had spent the 6 months leading up to my arrival at Step 1 Recovery, doing everything for the last time, my sons last birthday, our last xmas together, our last soccer match. My path was set for the finale. Having discovered life, I then was anxious about death, as I have so much to live for. You can’t win right? Wrong! Finding the right path was just the start. I am now in a place in life which sadly very few people ever witness. I am at total peace with myself and the world. I can say honestly, if theoretically I was given one week to live, I’d have no bitterness. I have had a great life, and am totally cool with what lays ahead, both good and bad.
Step 1 Recovery isn’t the only rehab clinic out there. However, it is the place, where I have witnessed the miracle of human recovery time and again during my stay. It is my honor to add my recovery to their story. They will tell you when you leave, you did it, you put the hard work in! That will be true, but their passion, humanity and care will make your journey to the life you deserve, so much more pleasurable.
My wife and sons thank you, my friends and family thank you, I love you. ”
Previous Client: Iain
” I am leaving after 28 days, sad but at peace and so happy that my experience at Step One has given me the insight to believe in today, myself and love the person I am, thanks to each and everyone of you.
Graham for seeing something in me that I never did, Laura for helping me to release my demons. Thanks to Amanda for the introduction of the 3 principals which opened my mind to receive such a fantastic gift. Seth for amazing groups and sharing with honesty, chef Carl for feeding me ‘slightly too well’.
Cynthia and Maria for making my stay comfortable and clean. Then last but not least Leo for my first friendly hug of the day. There is a magic at the palace and its available to everyone, personally I got more than I ever dreamed and cannot be more thankful for having the best experience of my life, so THANK YOU, THANK YOU, THANK YOU “.
Previous Client: Lisa
” There are no words that I could say that could possibly come even close to the gratitude I have inside for step one and every member of staff and every peer that was there and was part my recovery. But I will try my best…..
I walked into Step One on the 18th May broken, with no will to live anymore. I had been battling with alcohol and drug addiction for many years and it had battered me, I was on the floor and was beaten. I was grey, underweight and as Serge so aptly put it, had that ’80s heroin chic’ look.
I was met with unconditional love at Step One, people that were willing to love me until I could do the same for myself. And over the 7 weeks I was there, those people did just that. Slowly, slowly day by day with the love and encouragement from Step One, I came to see that I’m actually ok, I’m not a bad person because I’m an addict and everything does get better a day at a time. I quite like the person I am today and I wish that every addict/alcoholic could have the experience of Step One, because it 100% has saved my life. I got myself some wings now and they ain’t getting clipped! (Laura)
So Step One and everyone that was part of my healing and my recovery …….
THANK YOU, THANK YOU, THANK YOU! ”
Previous Client: Kathleen
” I’d like to share my gratitude and appreciation with everyone at Step One Recovery.
For all the beauty and serenity at the Palace (and there is an abundance), my Step One journey into recovery is testament to the approach, dedication and compassion of Graham and his team. I can’t thank Graham, Amanda, Andy, Seth and everyone at the Palace enough for their strength, kindness, empathy and much needed humour.
As with everything it’s the people that really make it and that’s inherently true of those at Step One. They create an innate feeling of hope and positivity and it says so much about everyone there that I’ve felt as supported since leaving as I did throughout my stay at the Palace.
The level of care and passion for recovery at Step One was typified by Graham from our very first meeting. He not only took the time to meet me (on more than one occasion) but my family too. He made every effort to ensure that we were supported as a family from the very beginning. And Graham’s commitment to my wellbeing goes beyond my time in Spain… He has not only stayed in touch but been back to the UK to see my family and I again.
The wonderful uniqueness of Step One is that I never felt like I was staying in a treatment centre… This was truly enlightening and so refreshing and what makes the Palace such a special place. From day one I was given the support and freedom to start living and enjoying my life again. For the first time in a very long time I was able to stay present in the moment and look forward to the future.
My Step One journey was, and continues to be, a life shifting and life returning experience. I am forever grateful to everyone for the strength, hope and happiness that I now feel again.”
” Where do I start, un-believable place. I came here a week after telling the closest people to me I didn’t want to live anymore. It was the lowest point of my life and I felt lost thinking I had no one to turn to even though my family and friends always tried their best. The palace is the most grand yet homely place from home I have ever stayed. I’ll start off with Graham. The man behind it all and what a man he is. What he has done to help people recover is overwhelming. Our first conversation we had he looked me in the eyes and told me he’s going to make me better, for the first time in my life I had a man to look up to and who I truly believed in, he kept his word. What he has done for me will never be forgotten and he has completely turned everything around, I’m leaving here after having the best 6 weeks of my life and the day before I left he looked me in my eye again and told me he was proud of me, I gave him a nervous laugh and walked out of his office, but as soon as I shut the door the tears started coming, I’ve never had anyone say there proud of me and felt like they meant it as much as he did. Thank you so much for everything you have done. I know we will stay friends forever. Thank you. The staff here are incredible. It’s hard to single them out because all of them have contributed to changing my life, but I’ll give it a go. Andy, the quiet gentleman of the palace. I thank you for all of our conversations they made a real impact on my stay here. Thank you for the lifts you gave me up and down the beach and thank you for listening to me practice the piano next to your desk, I know how painful it could sound at times ha-ha. Seth has been my go to man if I had anything on my mind and from the second I met him I felt as if I had known him for years, he’s a real inspiration and someone you can truly look up to and put your trust in. Thank you for everything you did for me. Laura, my London girl, introduced me to a truly incredible look into my new life using mindfulness, she made me realise my dreams had meaning and she made everything that has happened in my life make sense. Serge, the most intelligent, kindest man I have ever met, made me feel loved after 10 minutes of talking to him. What a remarkable man. I feel like his approach to recovery as well as Amanda’s is what has changed me, finding spirituality and truly handing my life over to a higher power and having something I’m so interested and overwhelmed by in my life is such a positive thing for me. Amanda, what can I say. I’m only young and the thought of not having my mum to talk to for anything I needed haunted me. She is the most incredible woman I have ever met, genuinely. Her outlook on life is so positive and she’s such a warming person to be around. She has mothered me from the second she picked me up from Alicante airport and I couldn’t have felt more safe in her company, as I said Amanda’s and Serge’s more spiritual approach to life, managing our thoughts better is what has done it for me and I really believe that fate brought me to step 1 and I couldn’t be happier. Karl, the worlds best chef, by far! He worried about me everyday because I’m such a fussy eater but that didn’t stop him from making me try all these new wonderful flavors. He’s food is as good as he’s company and he was always there for a little chat if I needed one, although I think I’ve put him off of chicken and chips because I’ve asked him to cook it for me everyday for 6 weeks, ha-ha. But honestly, his food could serve royalty and he always goes out his way to make sure everyone is well fed. Leo, my main man. The man with a story for whatever mood you are in, both coming from London I connected with him straight away and I’m leaving here feeling like I’ve gained a brother. Always asking how you are feeling, and if there’s anything he can do to make you feel better, his story will make you respect and admire him for the rest of your life, a remarkable man. I just thank everyone from the bottom of my heart, this journey has meant the world to me and I’m excited to go home and make the most of the rest of my life in the most positive mind frame I’ve ever been in. All thanks to Step 1.”
Previous Client: Conor
” Herewith I would like to thank Step One Recovery, in particular Serge who is a very amazing therapist with a lot of knowledge, insights and wisdom. He was able to guide me in my treatment journey,very quick, insightful and devoted to helping me find harmony and peace back into my life. I really enjoyed my sessions and working with him.
I would also like to thank lovely nurse Kate, who was very caring, patient, helpful and always had a friendly and welcoming approach.
Last but not least, I would like to thank Amanda for her devotion and enthusiasm, for her remarkable organizing skills with which she runs this establishment smoothly.
All the best and take care. Monique ”
Previous Client: Monique
” It is difficult to put into a few words what Step1 has meant to me. The standards are high, professional yet relaxed, which is impressive, given the “Palace” has been operating for under a year. From Carl’s outstanding cuisine, the wonderful setting and facilities, to the caring and attentive staff. I must particularly commend Maria in Housekeeping for looking after my room and laundry in such a way that I felt like royalty. But if I speak from my heart, the Palace kept me safe at a vulnerable time, and provided a holding space for me to take stock of my life with the help of the therapy team, who gave me new perspectives and supported me with their warmth and companionship. Graham has created a special place here and the formula works! “
Previous Client: Claudia
” I am very grateful to all at Step One for the unwavering support they have shown me throughout my stay.
I have not only made new friends but feel I’ve been given a new lease of life. The centre is absolutely beautiful. the staff very professional and the food is some of the best I’ve eaten.
Thank you Graham and the team. ”
Previous Client: Les
” First of all I would like to thank you and your team from the bottom of my heart, for welcoming me to your treatment centre recently.
When I entered that Thursday, I had no expectation of leaving the way I did, and in the frame of mind I did, only 7 days later.
Your team including yourself, are truly remarkable and inspirational in all aspects of your care, and the one to one liaisons and support in my opinion, round off a truly exceptional network of professional and inspired people.
When I entered your Palace I had decided upon myself that I had issues, and addiction may be looming in my destructive behaviour. Your team assisted me to find clarity in my mind and thoughts, they worked tirelessly to assist me, and eventually pinpointed other issues in my life, that were causing me to behave and act, like I was doing. All aspects I entered the palace believing I had complete control over, were exactly the opposite and I am eternally grateful for the help provided.
Since leaving my life has began a great transformation, myself and my family have started on the road to better things, a fuller more settled existence. ”
Previous Client: Craig
” What I’ve appreciated most about Step 1 is their avant-garde approach to recovery. From psychotherapeutic hypnosis to ‘ The Steps’, to yoga and ‘magic rocks’, you’ll find what you need here, regardless of your walk of life.
An open mind will open doors to a better, cleaner life. Whilst it’s never ( I imagine) comfortable coming into rehab, after a few days, I had made myself very much at home here. Phil’s home-cooked meals, Maria’s smile, Andy’s ubiquitous wit, Graham’s thorough encouragment: I will hold these in my pocket as I grow old.
If you are reading this now, you are in the hands of good, hardworking people who genuinely care for your welfare.”
Previous Client: Mike
” Before I wax lyrical about the beauty, grace and wonders of Step 1, I must tell you this. I came here battered by my inability to “do” life. Engulfed in one addiction or another. Living in a bubble of fear, anxiety, agrophobia…, well, the list goes on. My heart has closed and my mind ruled. Disaster ! As I write this on the eve of my departure, I am free, empowered, strong, solid, excited, full of open heart and a confident woman. I am the most fortunate of beings. Each day here at the palace has given me so many wonderous and eternal gifts that are mine to keep. I am free. I am me. Thank God for these generous guides who have nudged me along my path. Can magic be explained to another who has not had the honour to experience it- perhaps not! However, stay here and you shall! “
” Dear Step One, what to say about the place! It has changed my life. I’ve come from a world of trauma, addiction and misery into a world of light, joy and laughter. I am so grateful and so happy at last, all of this is due to the treatment and therapy I’ve received from Step One. What an amazing collective of people at Step One. I have too much to say about each and every one of you, I am eternally grateful -Thank you.
I can only recommend Step One to anyone who wants to change their life! Try Step One, it worked for me.
Many thanks to Graham and the team, keep up the good work! To all at Step One : ‘ part of you will be part of me always’. Many, many thanks. “
Previous Client: Chris
” I cannot praise sufficiently the system that Step 1 Recovery have devised to help a range of people with addiction problems and look forward to a different lifestyle.
The professionalism, sympathy and caring attitude of all members of staff, including the offsite medical team, cannot be faulted.
Nothing is too much trouble.
Thanks to all the help I have received. I am home now and have just started driving again.
I remain sober and am progressively more mobile, thanks to the effective hypnotherapy.
I cannot thank you enough, keep up the good work and I am certain that many more people will benefit from the approach you take. “
” I was very anxious and I heard of Step 1 Recovery. I came and spoke with Graham, who was very understanding. I decided to stay and was made very welcome with all staff.
I have benefitted and I am feeling in a better place, thanks to Andy Milton and Maria. I still have a way to go but I am feeling positive about the future.
Thanks to everyone for looking after me so well, and Phil for the lovely meals.
I hope to come back to visit in the future”
” I arrived at Step 1 Recovery with very serious physical health problems as a result of years of daily heavy drinking. I was immediately taken to Dr Ignatio Poole, he told me straight that I may not make it.
Amazingly, I pulled through, I was detoxed and my liver began to function again. I can honestly say that Dr Poole and the medical team at Step 1 Recovery were fantastic, really brilliant. They were very professional, and really cared about my wellbeing. The doctor has even requested updates to see how I am doing in the coming months.
As my health began to improve, the team at Step 1 put me through an in-depth program of interesting and educational workshops and activities, and took me to local support groups to show me all my options in recovery. The one to one therapy sessions with Andy Milton were second to none.
Coming from the hopelessness and depression of alcoholism, Step 1 Recovery has helped me to get to a place where I am excited about the possibilities of a sober future, and the great team here have all contributed toward giving me back a life I want to live. “
Previous Client: Callum
” Hi Step One, just to let you know Callum is doing really well. Its 2 months now without a drink. He even managed to have a good Christmas and New Year in the UK with family. He’s finally started his pallet business. He looks and feels so much better. Fingers crossed he keeps it up.
He does seem really positive and doesn’t want to drink again. I know it’s gonna be hard, but it looks like it’s going in the right direction. Thank-you “
Previous Client: Sheila (Callum’s Partner)
” Dear Step One Recovery ”
To you all, what an inspirational and beautiful place. For many years I have suffered with Anxiety, I reached a point where my self worth and ‘loving me’ were not an option anymore.
Having spent 10 days with caring and committed individuals who make up the fantastic team at Step One, I can truly say my life has taken a positive turn.
I have returned home with a real sense of excitement for my future. I am truly grateful for all the tools I have been given to use to continue on my journey.
Graham the founder has a real passion for recovery and its reflected in his fun and energy. I would like to thank Andy Milton for the NLP therapy and Hypnosis.
Finally, I must mention Phil the Chef who is a craftsman in preparing delightful food to encourage appetites.
With heartfelt gratitude.
I thank you all. “
” I am writing this letter as a testimonial to Step One Recovery and of my appreciation of the treatment received and the environment in which I received it.
Having had panic attacks and depression for many years, I received various forms of therapy none of which worked. The environment I was in at Step One made a perfect place for my treatment. The combination of the therapies and the lovely staff all added to my recovery and the follow up books and daily steps will assure me of my continued recovery.
I can encourage anybody to contact Step One Recovery and seek help. “
” Something definitely happened to me at Step1 – It is an inner peace, ‘MAGIC’ .
Off and on I have had Hypnosis for 40 years, it never worked- It did with Andy Milton – Thank-you.
What a devoted team, nothing was too much trouble, they are truly caring and dedicated in helping you to get well.
Graham – Wow! What a beautiful man ” A one off” – I am truly grateful – Thank-you to you all ”
Previous Client: Deborah
” When I arrived at Step One I was completely broken, both physically and mentally. I saw no light at the end of the tunnel, yet Graham and his team have somehow helped give me purpose and a positive focus on everything.
The treatment centre is beautiful with 5* facilities, wonderful food and has an emphasis on improving health and physical fitness. This, along with the various therapy sessions I received, was just what I needed.
During my stay at Step One, the fractured relationship with my family has been restored and I am well on the road to being freed from the bondage of alcohol and drug addiction. My confidence has returned and I now have a smile on my face.
Thank you all at Step One for setting me on my new life journey. “
Previous Client: Joe
” I am a 50 yr old alcoholic, I’ve been in rehab before but I frequently relapsed.
The therapy (one to one, group, meditation, mindfulness) is truly excellent, I can not stress this enough. The team genuinely care about clients, many have had addiction issues themselves previously, and this shows in their deep understanding of my condition.
The accommodation, food, gym, cinema, pools, grounds, are all 5 star. For the first time in my life I can finally live happily without fighting the relentless urge to drink, with all the chaos and misery that I brought on myself and my loved ones when I inevitably gave in and relapsed.
I just wish I had got their solution earlier. “
” I had hit my rock bottom and struggled with alcohol and other problems before. A friend referred me to Step One Recovery and from the very first contact I felt at ease, ready to enter the centre. I was treated with great professionalism, and the warmth of the welcome from the staff was great. During my stay the therapists, counsellors and staff have helped me immensely. I have learned of many ‘life tools’ to take back into my life. I can honestly say I am walking out of here as a sober and much stronger person than ever before. I have met many life long friends both in the other clients and staff. I want to thank all of them from the bottom of my heart. I wish Step One much success, I would definitely recommend this place to people who suffer with addiction.”
Previous Client: Lorna
“After years of struggling with alcoholism, a friend referred me to Step One Recovery Treatment Centre. From the moment I arrived there, I knew I was right where I needed to be. The staff welcomed me and always treated me with dignity and respect. I felt very safe and soon realized that there could be a better way to live! The time I spent at Step One with the counsellors, staff and other clients changed who I was. I could not be the sober person I am today without all of them. I can honestly say they saved my life. There really are no words to describe what they have done for me. ”
If you or someone you know and love struggles with addiction, and has the willingness to change, I recommend this Treatment Centre!”
” Thank you for everything that you and your wonderful staff have done for me. The staff and management at Step One have treated me with the care and respect that a client should be treated with. They are very professional in their approach to addiction and also have a very good personal touch.
I am so grateful for my experiences in the one to one therapy sessions at Step One. In my time here, I was able to shift from a place of complete despair and sadness to joy and love. I am excited to now be able to step into my life with freedom in many areas of my life and importantly healing in my personal relationships.”