The first thing we will need you to do is to give us a call and one of our trained counsellors will talk you to you and see how we can be of help. Through this call we will identify an appropriate form of treatment for you, we will explain every option available to you and let you know what the next steps will be.
If you are calling on behalf of someone else and believe they are in danger and need serious help, we will talk to you about our intervention service. We wholeheartedly understand that this is an incredibly difficult situation for you but we will be there with you very step of the way.
This will be determined from the initial assessment. If we feel that our recovery centre is what you need we will recommend it and get you all of the information you will require to make a decision on whether to go along with our recommendation.
We care for our patients and would never recommend a treatment or program unless we were confident it was the one for you.
If you decide to take the first step and come to our recovery centre we will liaise with you and put together a bespoke program for you. Every program is different and we will walk you through what to expect from your visit and answer and concerns you may have. We will then sort our payment and your admittance. We will arrange a car to pick you up from your house and take you to the airport, upon landing you will be picked up by one of our drivers and taken to our recovery centre. Our priority is for you to feel safe and comfortable. We will be in constant touch with you until you arrive at our recovery centre and we will monitor your progress so that your family can know how you are doing on a weekly basis. Once you are with us you and your family will get the support needed to help you recover.
Whether you’re making that call for yourself, or on behalf of somebody else, we will be able to provide all the help you need.